Privacy Policy

Jami is a universal communication platform with privacy as its foundation. In our mission to make Jami and JAMS accessible to most individuals and organizations, we propose and sell our services though this website. This Privacy Policy will help you better understand how we collect, use, and share your personal information. If we change our privacy practices, we may update this page. If any changes are significant, we reserve the rights to let you know directly by email.

We know better than anyone else why personal information is sensitive, what our responsibility is to protect it, and what our duties are.


Why we process your information

When you visit our website and choose to create an account, we will collect personal information that are used to identify you, and may include, but not limited to, name, email address, postal or other physical address, title, occupation, and other information required to provide our services, or carry out a transaction you have requested. Personal information can also be used for marketing, advertising, or other communications.

We may also collect anonymous and aggregated data for the analysis of the website activity. We obtain session information (browser, time spent, page visits, referring site etc) and personal information though the forms submitted. Statistics are used to better know our users and  therefore focus our energies and development on most popular platforms, and also encourage translations into languages that could be neglected.

We only process personal information for these “legitimate interests” after considering the potential risks to your privacy, by providing clear transparency into our privacy practices.


How we use “cookies” and tracking technologies

We use cookies and similar tracking technologies on our website. Some cookies are necessary to allow you to browse our website, and use our services. We use reporting and analytic cookies from Matomo to collect information about how you use our website. These cookies only gather information for statistical purposes and do not allow to directly identify you. You can refer to Matomo Privacy Policy for more details. We use and rely on Stripe to ensure the security of all payment transactions, thus we also use Cookies from Stripe. You can refer to Stripe Privacy Policy for more details.


Your rights over your information

We believe you should be able to access and control your personal information no matter where you live. You have the right to request access to correct, amend, delete or restrict to certain uses of your personal information. We will not charge you or provide you with a different level of service if you exercise any of these rights. Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may ask to see documentation verifying your identity, which we will discard after verification.


How we protect your information

Savoir-faire Linux works tirelessly to protect your personal information and ensure the integrity of our platform. However, no method of transmission over the Internet, and method of electronic storage, can be 100% secure. Savoir-faire Linux cannot guarantee the absolute security of your personal information and cannot be and is not responsible for unauthorized access to information by hackers or others who have obtained such access through illegal measures. "Phishing" is a scam designed to steal your personal information. If you receive an e-mail that appears to come from Savoir-faire Linux asking you to provide your personal information, do not respond. Information such as your password, username, credit card information, or other personal information will never be requested by email.


How you can reach us

If you would like to make a request or contact us about how we process your personal information, you can contact us by email at